Humility as a key trait of great Leaders

Leadership for me is a highly fascinating and sophisticated topic. There is no such thing as "the one right style", in fact, I think that research on this field is even still debating whether it's something acquired or innate. There are different approaches to it and while I think they all hold some truth, I doubt they are complete enough to be applicable to the multitude of situations that require one or another form of leadership (when does an action qualify as leadership anyway?)...

That said, there are some leadership philosophies that quite resonate with me and which come close to what I, personally, consider good leadership. One of these concepts is called "Level 5 Leadership" and is a guiding theme throughout Jim Collins' book "Good to Great". I haven't read the book yet (it's been on my shelf for far too long), but I did read a case study by HBS on it. 

In summary, the author analyzed 1,435 Fortune 500 companies and only found only 11 that achieved and maintained greatness (defined as: garnering stock returns at least three times the market's – for 15 years after a major transition period). What Collins found out was that the leaders of these companies were such Level 5 leaders who, by his definition, blend the paradoxical combination of deep personal humility with intense professional will

I wasn't much surprised by the latter part of the definition, but deep personal humility? Could humility really be that much of a key differentiator I thought? As I kept on reading, I learned that these type of Level 5 leaders routinely credit others, external factors and good luck for their companies' success. They credit others for their successes and take the blame for the collective mishaps. 

I further learned that their willpower and drive (the part that didn't really surprise me) are channeled into the cause of the endeavor. They don't make it about themselves. It doesn't matter how they look to the public or how what they do will reflect on their careers, the money or the power. It's just about their cause and the mission. And they have this utterly stoic desire to do whatever it takes to succeed for the sake of that cause.

As I thought about it, I got reminded of another interesting piece of research that I read in the book "Give and Take" which is very much aligned with this characteristic of humility. The author, Adam Grant, was introducing the concept of "Givers" and "Takers." Givers being people who constantly give their time, effort and resources to help others without any expectation of return whereas Takers do the exact opposite (take other people's time, effort and resources with no intention of returning).

Grant was mentioning three examples that were indicators of givers (who are generally very humble). First factor he identified was the gap in compensation between the CEO and the next highest-paid executive. The gap of Giver-type CEOs was significantly lower than that of Taker-type CEOs. 

The second cue was based on how these CEOs spoke. The takers tended to use first-person singular pronouns, like “I” and “me,” as opposed to “us” and “we,” when talking about the company.

The third indicator was that the takers thought it was all about them: I am the most important and central figure in this company. When you looked at their photos in the company’s annual reports, they actually had larger photos. They were even more likely to be pictured alone.

My own experience has shown that the best and most successful managers in my career have been the ones who were the humblest. The ones who really made it about the mission, not their ego. Once again, there are many important traits, but the next time I hear someone say "I did this, I built that," this research on humility can help put things into perspective!

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The single most important question I ask myself to be productive

I often get asked about my philosophy around getting things done. To the outside, it often seems that I’m uber-productive and constantly doing stuff. While I certainly am, I noticed that it’s really dangerous to fall into the trap of being in a state where it "feels productive to be busy." Busy in itself doesn’t get anything done. When you say you are busy, you can either find yourself in the state of achieving a ton, or in a state where you are not achieving anything at all. So how do you make sure you are actually productive?

One of my approaches actually being productive lies in a task and a question that goes with it. 

The task is simple. I make myself aware of the key task(s) at hand. The emphasis here is on “key.” I might be working on a gazillion projects, but each project is at a different level of importance. As part of this task, I make sure I’m aware of the projects that are important and really need my focus. These are often the ones that are a bit more advanced and have thus taken shape. While I keep nurturing the lesser important projects, I make sure the more important ones are on top of my mind! 

With that, I then ask myself a very simple question. "What have I done today to reach my goal?"

I remember a partnership that I was renegotiating at work. Just by itself it was an important partnership. What made it even more important back then was the fact that we were working against a deadline and that there were a lot of technical details I had to consider. I was running against time and became increasingly worried about my ability to succeed. In order to ensure that we were making progress, I woke up each day wondering what I would do on that very day to ensure that we made progress. By the end of the day, I would then ask myself in retrospective what I had done for us to be successful. 

It is a simple question (and a simple task that goes hand in hand with it), but the task helps you put your attention to the right projects and the question helps you make sure not a single day goes by without you doing a step into the direction of success. 

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My biggest takeaway after over 2,000 days at Google

A few weeks ago I had my last day at Google. I had started with the company in 2009 and made the (difficult) decision this year to move on. I was sitting in my last team meeting when my manager asked me to share some thoughts and reflections from the last ±6 years. 

I should have seen this coming, but I hadn’t … so the question really put me on the spot. I was scrabbling to come up with a compelling list of three things, but the more I thought about it, the more I realized that there was only one thing I wanted to share with me team. And it had to do with time

In those 2,000+ days, there was not a single day that I would look at the clock. Not a single day that I would be at work, yet want it to be time for me to go home. I made that realization because this used to be the case in all the other jobs I had. From consulting gigs to private equity advising – I remember watching the clock and wanting the day to come to an end so I could go home. But in all those 6 years, this has never been the case at Google. 

I found this to be a powerful realization. I’m not saying that I wanted to work 24/7 and I’m not saying that there wasn’t any separation between work and my off-work life (even though there were times when that line was very blurry). That's not the point. The point is that I was doing something that give each of these past 2,000 days a certain sense of purpose. Even though there were days at which I didn't like my job, I wasn't dreading them because I knew my time in the office was well spent doing something meaningful. 

At Google I felt that no matter if I liked or didn't like what I was doing (my actual enjoyment of the work), I knew it was something worthwhile doing. That's why I never felt the urge to run away from it. While I don't know what job will be next in my life and after school, I will try to find something that won't make me want to watch the clock and thus the work day to be over. And with that, I encourage you to ask yourself how you feel about your job based on this very simple idea: are you looking at the clock and hope the work day to be over? If the answer is yes, you might need to rethink what you are doing. 

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